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1&1
DX Couriers
Galaxy
HSBC
 
Lionscape
 
 
 
O2
 
SONY
 
 
Vodaphone
JULY
2010
Shropshire and Wrexham
Spent a day on the train from Gobowen to Marylebone and back.

£35 ea way FIRST CLASS with breakfast and dinner thrown in.

Takes 3 hours but it is actually cheaper than the petrol in my SL600 which is hardly economical.

Google Checkout
I have been a fan of PayPal buy now buttons for years but now Google has a similar offering - see my implementation.

Android Phone
I have been using a Samsung Jet since last October - nice phone but it has not got all the bells and whistles.
So I gave in and bought from MobileFun the new Galaxy S by Samsung.

(MobileFun do what it says on the tin - not the cheapest but good to work with.)

SIM free and unlocked it just works - unlike my friend's Eyefone (iPhone).

I am impressed by being able to have the internet and other related gizmos in my pocket.

Synchronised email and calendar is painless. I finally gave up my own self written calendar which I used since 2002.

It took a while to understand that some programs run the battery flat very quickly - best to just remove rubbish after all.

 
JUNE
2010
I must be the stereotypical Mr Grumpy

Big companies are driving me to drink.

Vodaphone
spam me to use paperless invoicing by registering at their website

(I should not need to register as they have all the details they need - they could just send me a updateable password and a weblink)

I have dongle which looks like a USB memory stick

Their website form for registering my dongle doesn't recognise the number, probably because it is a dongle.

So I email support who promptly want to know what computer, what software, which browser I am using - unbelievable, 12 separate goes to get a sane answer and finally gave up.

One response was they had texted me - is is DONGLE you pillocks.

I would rather have the paper - judges like evidence.

1&1
One of my customers has a website hosted by these inane fools.

She finally realised that moving it away was a good idea and left me to do the honours.

I had set up a WordPress blog using the 1&1 control panel but when I wanted to move it, there was no facility to back it up. I called their support line at 6p/min. The deaf American at the other end just said use FTP and download the whole directory. Actually I couldn't see it with the FTP client - but he only discovered that while I waited for him to find out and paid him 6p/min.

I explained that I was acting on behalf of a client and that I needed him to email a solution to me. As soon as he realised I was not the actual customer he started on a security check which I reasonably I could not complete. He then emailed my customer who is on holiday and gave her 24 hours to respond...

He could not accept that I had the log in details but not the security check details.

Eventually I got some help from someone with a bit more good business sense.

We are finally rid of 1&1 who join my list of lousy cheapskate hosters which includes 123reg

HDMI CABLE
On-line ordering reaches new highs. Website in Austria bank in Liechtenstein, office in Berlin but cable comes from Hong Kong having been made to order in the China mainland - delivery promise 3 days - actual 14.

Martin the PLUMBER
We (ie her indoors) wanted to upgrade water and electrics in our scullery.

Martin gives a £300 estimate which we think ought to be £450.

Final bill is £855, OK 2 small additions to work required but we are charged 30 hours work when all he did was about 15.

On June 5th we begin our annual Open Studios event - do try and come along.

NHS Shrewsbury
Had a delightful hour with the patients at a local hospital, I finally got to see my pictures hanging on their wall
 
MAY
2010

This month was supposed to be the holiday of a lifetime.

DONT book Lionscape to shoot tigers in India without asking me why.

In fact it was great fun sporadically interrupted by the idiocy of big companies.

We travelled via Heathrow to Delhi and on to Raipur after an overnight stay.

I had planned to donate a genset to my favourite charity and this had been ordered through Honda in Bhopal. The plan was to meet it at Raipur Airport and drive it up country in our 4WD.
I paid by draft weeks before and right up to the last minute the Raipur based dealer was being instructed via emails to the sales manager in Bhopal.
Right at the last minute Honda said, we won't deliver come and collect it !
I sent what might be termed a curt note and got no reply...
On arrival at Raipur I was looking out for my 4WD driver and the man from Honda's agent.
Both were waiting - hooray ! BUT the Honda man wasn't allowed inside the airport with my 1m cube cardboard box on the back of a tuk-tuk.
We moved the 2 vehicles together just outside the airport gate and were descended upon by a platoon of soldiers in a large truck and accompanied by a Ferret style vehicle.

There was lots of yelling in various languages and then all became clear.

A VIP was flying out and we were being suspicious on the convoy route. Eventually we moved the genset, signed for it, and started to go on our way - only to be stopped until the whole 24 vehicles went by.
When we got to the charity base in Kanha I bought a changeover switch and various bits and pieces and wired it to the house.
The very first evening, the lights came on at 6pm and promptly went out - we wound up the genset and all was well. My good friend Maggie will now be able to use her phone and email when she needs it to order medical supplies etc..

Our stay at the charity base was a couple of days and we drove to Bandhavgarh to shoot tigers - if we could find them.

The first 2 days we rolled around in a jeep and saw a few bits of wildlife. Then we had 4 days on elephant following the tigers around.

On the next elephant was a lady sporting 3 huge lenses on cameras. When we were close we could hear the camera shutter going like a mchine gun. She was shooting continuously. When I questioned about how quickly she might fill the camera memory, she stated that she was using 32Gb cards. She then added she was carrying 40 of them - this represents some 80,000 pictures in a session - we wondered if anyone ever looked at them. I think she was a rich amateur - no professional photographer works that way.

Then there is O2

I have a pay-as-you-go mobile - a Samsung Jet.
I arranged use in India before I left.
On arrival they sent me a text saying dial *111* 4444 for customer service.
What they did NOT say was dial *111*# and wait for a call back - then answer the phone and dial 4444#
So I had to text a friend in the UK to ask how to connect to customer service.
Then I needed to top up my credit - of course calls to customer service are £2 so if you run out you can't top up.
I managed to add £18 with my credit card - in theory anything from £10-30 but Mastercharge only allow £20 and each top up call costs £2.
THEN I can only do it once month !! I was using £30 / session on my laptop.
Back to the friend by email to get more money added. A helpful O2 shop added £500 to keep me going.

Now the real hassle.

All non India calls had to be made with the *111*# pre-dial - I eventually worked it out but the lack of necessary help was daunting. Just changing the origial text message would have been very useful.

--------------------------
We are in good company at our hotel in Bandhavgarh.
the speaker of the Indian parliament is staying in our hotel.
We are surrounded with troops and flunkeys and hangers-on.
All the soldiers salute and ask our names but sometimes 2 minutes after they last asked !
One benefit is that a troop of Baiga tribals came to dance.
I cried my eyes out as the drums beat their captivating rhythm


11 April
We had quite a good tiger day - shot some 700 images and at least 10
are OK.
Overall at Bandhavgarh we had a very good time.
food and room were just fine although a bit countryfied.
The tiger shooting was wonderful and images may be viewed here.
After 8 days chasing tigers we went to Kaziranga to find the Indian one horn plated rhino

Wed 21st
I am lying here on my bed at Dipuhl River Lodge after a nice supper and 3 large Kingfishers (local beer) on the first night

There is no phone, internet or anything useful !!


Thu 22nd
It is our first day at Kaziranga after a hairy drive yesterday.

The lodge is on stilts because the whole area floods.
After this first evening we are the only guests.
The bar area and restaurant are pleasant - this looks to be OK too.
The rooms are spacious and the bathrooms properly equipped

We have air conditioning in the room, but so far a fan has sufficed.
We went on our first game drive this am started at 7.30 and drove about 10 miles to the main gate.
We were joined by a soldier with a service rifle, to protect us from marauding rhino, Indian vistors don't warrant a guard !

Within the first hour we had seen the one horned rhino - just eating near the road but half submerged in elephant grass.
Then another rhino walked across the road right in front of us.
We saw pelican, hornbill, drongo, vulture and long beak eagle.
As we got to the far end of the park a female rhino roared out of the bush across the road in front of us.
A few moments later it's mate appeared and took the same route.
So I have pictures of 3 rhino on the first day.

It rained on us and we got soaked but who cares

Thu 22nd
We just finished our first day afternoon drive.
It was very quiet - saw several rhino in the distance including a baby.
There were lots of birds including the open billed stork.
We had a lot of dragging along seeing nothing and suddenly a tiger lying in the grass.
It got up and ran off fairly quickly and it was impossible to shoot apart from a fleeting glance of it's departing bum.
As we left the park we saw huge herd of water buffalo

Thu 22nd
After sups at Kaziranga and several gins on the first game day.
I am a bit bored with Indian food and need a plate of shepherds pie.
There were bangers and chips for breakfast - maybe tomorrow I will succomb beyond my cereal and banana

I am sitting here naked and the only sound is a ceiling cooling fan.
A big thunderstorm is raging outside - the electricty is on and off

The local mobile phone system does not accept incoming calls from the UK.
My phone doesn't even connect to the tower a few yards from my room.
This is a 'security' issue


Fri 23rd
Last day here tomorrow

We were on elephant again at 5am this morning.
Lots of people and lots of elephants, most of which had following babes

We saw more rhino but I still haven't got the shot I am looking for - there is always a piece of grass in the wrong place - often across his eye !

This afternoon we went looking for gibbons but didn't find them. The drive was very pleasant in a leafy forest in the next reserve along.

We also found an acre of marijuana.

I normally do email about ten times a day. 4-5 days without and I am worrying about what I will find. It has probably been good to be off the net but it doesn't really feel like it

One of my camera bodies has failed - it won't focus, however it was one of two the same so no real problem. Nikon will probably want £250 to fix it - I wonder if I will bother

Tomorrow morning another elephant ride with the rhinos, an afternoon bump around the reserve and it will a few beers before the madness of the drive back to Guwhati Airport

5 hours on a 2 way road like our 'B' roads, being overtaken by someone who is being overtaken - so we are 3 abreast.
In the opposite direction 2 approaching trucks travelling side by side compete for their nearside lane.
In the middle of all this probably 20 cows on the road and numerous motorcycles.
At the very last minute someone gives way and it sorts out, only to be repeated a minute or 2 later.
As soon as we hit a clear bit our driver may resort to the RH lane if it looks smoother.
Coming up here from Guwhati we overtook some 50-60 trucks running nose to tail in convoy.
Our little 4WD had to push in each time something came the other way.
If we came across a really bad piece of road - maybe washed away - all vehicles head for what looks like the best route through, noone waits, we get passed on both sides in both directions and all the time everyone is hooting.
Occasionally you see wrecks at the side of the road, they are always complete write offs.
Trucks in 2 pieces, unrecognisable lumps of squashed car and sundry things like an engine or axle lying in the road.

We are on our way back to Delhi - I am dying to see if our return flight is delayed by Iceland's vocanic dust

At least I get WiFi at my Delhi hotel

Thinking about the last 3 weeks in India, it is fair to say we had our share of problems that might sway an unseasoned traveller.

But I have been India several times and both my wife and the UK based tour guide are also seasoned travellers

Expensive, but I have a ruck of pictures to choose from for a show in July

Seeing wild tigers at play as well as hunting is great stuff.

The one horned rhino is also an interesting beast

AND 3 weeks in India without Delhi belly !!!

--------------------------------------------------------------

We got home to a mad situation with Orange Mobile - they are run by idiots.

My photo studio spare part (4m of aluminium bar) was delivered before we got home even though the actual delivery note said drop on a specific day.

 
APRIL
2010

I think I am the epitome of a grumpy old man. This last month seems to be a continuous war against large organisations who have lost the ability to treat me like a customer.

HSBC
sent my bank statement to a third party. It has taken 3 months to get a reaction and then no apology just 'it probably won't happen again'.

They lost a huge some of money from my account. So large that it unbalanced the branch audit. It took them from Sep 2009 when they made the error until Mar 2010 to sort it out. I am awaiting a catch up interest payment.

And now new ignominy, they want me to download anti phishing software for windows. I use UNIX - it is no good to me. Yet they remind me every time I log in. They claim the reminder goes away after 4 attempts - rubbish. I have threatened to close my accounts to get their attention.

I feel that WE own the banks now and should be getting a positive approach at last.

DX Secure couriers
Then there is out-sourced government. We went to request Visas to visit India again. Personal application was essential because of the multiple errors on the India High Commission website
1) wrong address
2) wrong price
3) wrong download form

Having arrived at the out-sourcer, we had no problem except they needed a week to put the Visas in our passports. They said they would be sent by courier. The receipt said they would be sent by Royal Mail. A tracking number was given on the receipt.

Then I got a text on 20th Mar about 1530hrs saying they would be delivered between 8am and 6pm that day. Of course they didn't turn up.

On the Monday I finally found a £1.95 / minute help line. I explained the tracking number when inserted in their website said the parcel had gone to Royal Mail. The tracking no did not work on the Royal Mail site. I then said I had a text from DX secure couriers.

I was given another £1.00 / min phone line.

They knew they had tried to deliver, and when challenged admitted that the postcode was not the one given to the out-sourcer. They had elected to give the driver a different postcode.

They would not discuss if they could locate the parcel or give any useful info whatsoever. They agreed that if they found it, it would be delivered the next day. If they didn't find it we would hear no more.

When the parcel finally arrived it had our correct postcode AND another label added by the courier who had 'checked' it - just indescribably amazing.

SONY
On a brighter note I bought a new laptop from Sony.

Phone ordered and next day delivery promised. Of course it didn't arrive.

Sony do not have a way of reaching their company by email.

They have no complaint line.

The Sony store in Shrewsbury has a manager who was sympathetic and said he would get a Sony manager to call me, but even he failed.

The laptop turned 6 days later, no manual, a locked phone and loads of useless pre-installed software. It took me 3 days to clean the machine and then my son a further few hours to tidy it up.

Why oh why is it all so sodding difficult ??

 
MARCH
2010

The publicity leaflet for the Annual Open Studios Exhibition put on by the BVA is finally at the printers.

Please look at the final version.

My little toy car, the Merc SLQ 600, is now 6 years old and had to pass the dreaded MOT - flying colours of course.

I spent 4 weeks with some new hearing aids on trial. These ones shift frequency down and were slightly better than my current aids. But at £6000 each not good enough to invest all that dosh.

Just doing the final planning for my April in India - visiting the Baiga and shooting tigers. It will be hot - about 40deg C plus

Having just had weeks of snow on and off it will be quite a change.

My local hospital asked for 3 more photos to hang.

I am still looking to buy an Ariel Atom

 
FEBRUARY 2010

Spent a lot of time this month on preparing the publicity leaflet for the Annual Open Studios Exhibition put on by the BVA.

It is our 10th year and we will distribute 10,000 leaflets so they have to be right !

I will foregoing my usual practice of showing some photos framed up for sale and presenting an installation. I plan to fit a 1200mm lens to one of my digital cameras and train it on a special 'wildlife attracting' set-up in the School Grounds, more nearer the time.

I had a load of problems with web hoster Name.com. They failed to remind me a domain was overdue and then shut the website down.

It cost me $139 USD to have it restored, which is daylight robbery. Their position is that if they neglect to remind you about a $13 renewal, then they can charge a $120 re-connect fee - thieving bastards.

I also had some problems with non techie user trying to upload vast pictures on to a website - to the point that it was off air periodically. So I have re-jigged my uploader so that it can't be teased so easily by learning a bit more about trapping user errors.

I donated 3 exhibition images to be hung in my local hospital.

I am still looking to buy an Ariel Atom

 
JANUARY 2010

So that is Xmas over with.

Or Winterval if you are living in Birmingham.

How is it that if I am an immigrant my religious beliefs are supported by the law as well as custom and politically bloody correct custom.

Died in the wool Brit and I have to call MY religious festival by a different name to avoid upsetting a visitor.

When I lived in the USA or France or Italy I had to live by their rules.

No wonder they queue up at Calais to come to our sinking island.

On a lighter note one grandchild has a toothbrush that plays music.

The Xmas pressies included a plastic Meccano a bit like lasagne, a robot piggy bank that counted the money saved, StarWarsLego, a handheld terminal with plug in programmes (that one is for a 4 yr old), an MP player and even a complete plastic super market checkout with scanner and credit card reader.

Fortunately for me there was also a trike, a hula hoop, a skipping rope and a few other 'proper' toys. At least I knew what they were for.

And on a personal note my audiologist has retired and the new bloke listens to me.

He has lent me some aids costing mega bucks which frequency shift the incoming sound. Last week I heard the indicator on my 5 year old Merc for the 1st time. I can listen to the car radio but sadly I still need sub titles for the TV. Back next week for an MOT but I don't think they will rescue my hearing well enough to drop £6000 on them.

Finally, I built another art related website for a local group.

 
DECEMBER 2009

an old friend who is disabled via polio once told me that life is 2 concentric circles

the inner is what you have

the outer is what you want

the area between the circles is a constant, so as you get richer or whatever you get closer but never arrive at the outer circle

he combated his disability by making his inner circle touch the outer one at one point, not necessarily always the same for all of life

this means you actually get what you want by ignoring other options

AND

If it seems too good to be true - IT IS !!!

one of my customers got scammed by a company pretending to be Google and offering to get her to the top of Google's search results

she spent £500 on some keyword stuffing, an XML sitemap and geo-tags

in addition the scammer wanted her FTP details so she could have their website linked from her home page !

 
NOVEMBER 2009

I won my battle with Chubb. They issued a credit note. Sadly no apology, explanation or anything else.

One of my website customers was scammed by First Search Consultancy.

These nasty folk pretend to be part of Google and sell 'search engine optimisation'.

Actually all they do is add their website address to yours and a few vaguely relevant keywords.

They request FTP data which means they can do what they like to the website.

All the irrelevant buzzwords are used during the sell and they just collect your information and charge you £300 for it.

If you want to be at the top of Google - talk to Google and decide to pay if you wish. DO NOT pay some scammer who has a smooth talking salesperson to pretend they can help you.

If you like pretty lampshades check out my website customer Lotus who just added a stock room.

On a sad note I have been scammed again by 2CO acting in cahoots with Hairy Glove.

These people took several annual subscriptions off my credit card after I had cancelled my accounts. They make it VERY difficult to be free of their evil clutches. They are very civil while they steal your money - beware.

On a lighter note I have pictures displayed this month at the Borderland Visual Arts exhibition the Small Works Show
 
OCTOBER 2009

We had a nice break in New Zealand staying with family. Having been many times, it was a matter of doing what we know best.

A morning wine tasting at Johner's

Shopping in Greytown's antique stores

Cheap stay at Hikers Haven

Returned home to the inevitable pile of boring mail.

One item from a large corporate with whom I have been fighting for over 9 months to get an invoice credited - finally the MD of Chubb has assigned a trouble shooter.

Also this month I know a man who has a 2 seater Mercedes which is his second love. The car sports 'keyless go' - this means the door handles are a bit special, but to lock the car you just touch a small square button on the handle.

After 5 years the nearside one is iffy, so into Mercedes for a handle.

The handle has to be painted to colour.

The paint is Chromaflair at £750+VAT a litre, minimum order 2 litres.

So this little button is going to be over £2000!
 
SEPTEMBER 2009

My first proper holiday for years - went to New Zealand for my sis in law's 70th birthday. Stayed 2 weeks. We spent 4 days in Hong Kong en route to savour the changes since the UK bailed out.

HK was bloody hot but it is still a fascinating city.

I recommend the budget hotel guide best option as the YMCA Salisbury Road - less per night than 4 double gins at the Peninsula.

Food very good value for money, rooms clean and functional - spend your money on chinese food and avoid all the designer restaurants.

The truth is the chinese are not good at other peoples food, the designer restaurant pizza was like a Prezzo and dins for two was £150.

In contrast a lovely multi dish meal at a local hostelry was £60 for two and we had everything you could want. a cafe full of chinese and super food.

We took a £2, half hour ferry to Lamma Island, which has 2 villages, no roads. One fishing village has a dozen eating places.
Large fresh lobsters chosen from a big tank, lots of chinese beer and cheaper than dinner at 35 Willow St.

Absolutely amazing value and the very best fare.

art
We found that the Hong Kong Museum of Art had a calligraphy exhibition of work going back to 400BC - just stunning and fascinating.

In addition they have a pottery collection of Chinese work going back through Ming and Tang to pre Christian times.

The works include classical porcelain and lots of VERY beautiful stuff from the best workers. The art is well presented with dialogues in English in a modern built for purpose building . If you are a potter it is an absolute must. If you an artist you will not be disappointed with a day spent here.

 
AUGUST 2009

I set up a new website this month for another great artist Diana Baur

The website stats showed the only visitor was from bing

I had to Google bing to find out that it is a new search engine from those idiot windoze people

Interestingly they spidered the new home page but one could not find it in the search

I then tried to get a map of my own postcode - after 10 minutes it still had not found it
 
JULY
2009


The big deal this month is the Cardiff Big Shoot 2009

Hundreds of us Net-Model members turn up for a photo fest. It will be good to see some old faces and make some new acquaintances.
I am taking the SLQ as a prop!

Had a really lovely lunch at a new (to me) restaurant. If you are in Shropshire try the Herbert Arms.

Finally I built 2 new websites this month, please take a look at the eminent eye man called Graham Kyle

And a new base for 6 artists in Shropshire, the Sandford Gallery
 
JUNE
2009
This month is all about BVA Open Studios.

I exhibited 12 images at Oswestry School where several hundred people visited the 4 artists displaying work. All in all we had some 30 people selling their work in studios around Oswestry.
 
MAY
2009


All the excitement this month is our new social network website

love 2 race.com

I have written the site for a group of racing enthusiasts who think it is a very nice way for the fans and teams to interact. Membership is free.
 
APRIL
2009
I am very busy setting up a home studio with some of the old BAKERY equipment. Lots of people will miss the old studio for all kinds of different reasons.
The new workspace is for pack shot work and art-work copying.

Meanwhile I am also trying to bring all the websites up to date so that all the links are correct for the changes in my life.
 
MARCH
2009
Well it is all over, I finished at the BAKERY two weeks ahead of schedule having sold over 90% of the equipment for reasonable money in these financially stricken times.

I took a 10 day holiday in Central India and finally got some peace.

Sadly my laptop caught a nasty little virus so I had to give up communicating over the last few days of my trip.
 
JANUARY 2009

The Dragon is a whole lot better. She is on pills for ever but quite chipper and in good spirits.

It is about seven years since I moved my studio from home to the BAKERY at Wrexham. The building was a mess and I spent over £100,000 repairing the place with a new roof, new windows throughout and a complete heating system. I fitted a wiring system, CCTV and lots of photographic specialities like the first cove.

Over Christmas I decided that the conflict of interest between going to the hospital or going in to the BAKERY to manage it for a very busy day was untenable.

So I am closing the BAKERY for business on Mar 27th. The last shoot will be Jan 29th. During Jan and Feb I am selling off all the photo gear and furniture etc.

I will take a small amount of kit home for artwork copying and making images for websites.


My spare time will be spent programming websites for people.
 
FEBRUARY 2009

This month I am shutting down the BAKERY.

This involves a pile of stock being sold off.


I am already planning a couple of holidays, India for one. I have not been out of the BAKERY in 7 years - I need a break !!
 
DECEMBER 2008

The only thing on my mind this month is that the Dragon has been very sick with a flu/heart combination problem. When the elderly go down - I mean just collapse on the floor - it is very frightening. I couldn't hear the 999 service questions, I don't do first aid and I panicked.

I think she is getting better, she has been out of hospital several days and starting to argue again - so that is a good sign - I guess.

I have to record my dis-satisfaction as a tax paying shareholder in all the big banks. Almost without exception and contrary to political will, they are re-claiming debt from soft targets where the collateral is way in excess of the loans in question.

The silent majority HAVE to get stood up and counted so that this is made to stop, otherwise we will be so deep in recession they will have to introduce rationing.

 
NOVEMBER 2008 The lovely Angelique has gone to pastures new. She has found a slot in Cardiff (a big city not Rhosymedre) on the Western Daily Mail.

Not sure how she will find this fast moving environment after the BAKERY but I wish her well.

Although we are all victims of the credit crunch I think the BAKERY bookings are up.

I am looking for a glass ear trumpet to purchase. Doesn't have to be a Roman one just in fair condiition.

Finally I am building a new website for Oswestry based rock group internecine
 
OCTOBER 2008 I am joined this month by a new work experience person. From the SW of France, Angelique is a professional photographer participating in ECTARC's post grad opportunity which lasts 3 months.

So far we have established an embryo website and Angelique is busy making new images in my studio.

The economic situation seems to be for ever worse in spite of our government printing money.

I have just completed another website for an Artist lady who is offering her lovely Rochat printer for use , together with a B&B opportunity.

Finally check out our local B&B - I just face lifted that site too.
 
SEPTEMBER 2008 The bad news - the bloody corkscrew is broken !! (see below)

The GOOD news
I looked for NAS boxes with a simple 1Tb drive and found my old favourite Buffalo.

I looked for stock and lowest price and found IT247.com

They had more units than I needed and were definitely bottom dollar.

Raised an order on the 'net and paid by credit card.

20 minutes later a man called - your goods are shipped !

I asked why the call and he said we always let you know and usually ship within the hour.

AMAZING !

I went back to the site to look for something else and found that they carry HUGE stocks of fast moving items:
eg £300 display stock 5000 yes 5000 !!!!

Now I know they are just a really big outfit and yet maintain the personal touch.
 
AUGUST 2008 CREDIT CRUNCH

Normally the studio dies at this time of year but we are getting some bookings which is good for the bank
.

I have 2 orders for new websites, one a sculptor and the other for an art printing press service.

We have mixed results with our various work experience people. At least one is showing signs of becoming a proper photographer which is rather pleasant. Teaching bright kids is no effort.

I have decided that I am becoming a 'grumpy old man' as so many things I see on the news/TV/posters irritate me. How is it that we all have to be politically correct, but so many people expect me to treat them differently to how they treat me?

What happened to manners and common courtesy ?
 
JULY
2008
DISASTER

This month has seen the date being set for our now famous Small Picture and other Works show to be the last week in November.


My disaster was to overwrite a customer's database, 10000 plus lines of invoices all with the same serial number, content, date and value !!

Fortunately the customer kept a paper record - so we have managed to punch back in most of what was lost.

Yes we make backups every night to a variety of disks. The particular disk had a blown fuse and no way of telling us so.

Another valuable lesson learned - gong to make customers keep a backup too especially on Content Managed sites - which is most of them.
 
JUNE
2008
SHOP.COM AND POPCORN.CO.UK - conspirators

This month is all about the joys of internet shopping - a mixed bag.

Two years back we bought a natty corkscrew in NZ. It finally bit the dust but we decided it was the best one yet.

So on May the 18th, I trawled the net to find a local supplier. I was rewarded by a site called shop.com. The order was processed by popcorn.co.uk whose relationship with shop.com is not clear.

I ordered the corkscrew for £45 and waited until 3rd June for delivery which seemed a long time.

Having unwrapped the parcel, the unit delivered was a £8.99 common screw.

I emailed the supplier and asked for the correct unit to be shipped quoting all the relevant detail.

I was sent a mail which gave me a link to an RMA form and a set of rules which contravene local laws.

The supplier requires me to return the incorrect and unwanted, unordered goods. This is not required by UK law.

Further the supplier refuses to ship the correct goods until receiving the wrong ones back.

I am now faced with kissing £45 goodbye or giving in to some sinister outfit who are blackmailing me into doing their trade their way.

PLEASE buy from someone else.

UPDATE

The screw finally arrived on June 20th, over a month after the order

The postage refund cheque a day later

The RMA routine is a triple handshake - something only a company wanting to keep one at bay would do - and the form is one of the worst I have ever been asked to fill out

They keep asking for the same data over and over when they have it on the original order - unbelievable.
 
MAY
2008
My overdue grandchild finally graced us with her presence on 23rd April

She is to be Sorrel Jay

Babe and parents are doing well if not all getting sleep
 
APRIL
2008
I have completed two new websites this month

www.Models1Wrexham.co.uk for my lovely photographer customer Ron

www.hetherington.info a family photo sharing site

The Dragon's cousin has also started a family tree at Geni

Finally my overdue grandchild should arrive any minute
 
MARCH
2008
My lovely assistant Malin goes back to Sweden this month after 3 months of being first class

AND she is throwing a leaving party to which I am invited

To help me demonstrate what I can do with websites I have re-built www.cefn-mawr.com as a tool for selling my skills

I have finished another website - if you are trying to sell your house go towww.WorkHomes4Sale.co.uk
 
FEBUARY 2008 I did a 2 hr 250 slide lecture at NEWI for the local National Trust

You can see the slides and a short pre-talk demo at LiveAtWork.co.uk

We also shot a new sculpture by Jas Davdson which is now on show in Milan

I built a new demo website for talking customers through web features when planning to build a site for them
 
JANUARY 2008 The BAKERY studio is getting busier again after the holiday

We are in the planning stages for Open Studios in June

The Swedish work experience photographer is now settled in and working hard most days

I got my 2 latest trumpets delivered from the USA

Grand daughter Rowan was christened this month

 
DECEMBER 2007 We had the book launch and now my tome
'I'll come and get you ...' is FOR SALE

Buy it here - Leaven [NOTE Leaven stopped their website but the book is still fror sale]
 
NOVEMBER 2007
I have just finished my latest book, which is launched this month.

'I'll come and get you' is a set of photographs and captions from a few weeks spent with a hill tribe in India.

Published by Leaven Publications the book supports the work of our charitable website.

I will be exhibiting a folio of photographs at the Small Picture Show organised by the BVA.